Frequently Asked Questions


Which payment processors Capital MetaTrade accepts?

We currently accept PerfectMoney, Payeer and BitCoin.


After I make a withdrawal request, when will the funds be available on my e-currency account?

Payeer and BitCoin withdrawals are processed instantly, while PerfectMoney withdrawals are processed manually within 24 hours maximum, for security reasons.


What is the Referral Commission offered by Capital MetaTrade?

Capital MetaTrade offers to its members a very attractive and lucrative referral commission of 10%, for every single deposit that your referral makes from his e-currency account.


I made a deposit via BitCoin but it wasn't added instantly to my account. When it will be credited?

BitCoin deposits are credited automatically, within 1-24 hours (maximum), from the moment you made the deposit.


How can I invest with Capital MetaTrade ?

To make a investment you must first become a member of Capital MetaTrade investment program. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the email and password you receive when signup.


I wish to invest with Capital MetaTrade but I don't have an any e-currency account. What should I do?

You can open a free PerfectMoney account here: www.perfectmoney.is
You can open a free Payeer account here: www.payeer.com
You can open a free BitCoin account here: www.blockchain.info


How do I open my Capital MetaTrade investment account?

It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".


How can I withdraw funds?

Login to your account using your username and password and check the Withdraw section.


How long does it take for my deposit to be added to my account?

Your account will be updated as fast, as you deposit.


How can I change my e-mail address or password?

Log into your Capital MetaTrade account and click on the "Account Information". You can change your e-mail address and password there.


What if I can't log into my account because I forgot my password?

Click forgot password link, type your username or e-mail and you'll receive your account information.


Does a daily profit paid directly to my currency account?

No, You can withdraw once you are due to withdraw


Can I do a direct deposit from my account balance?

Yes! To make a deposit from your Capital MetaTrade account balance. Simply login into your members account and click on Make Deposit and select the Deposit from Account Balance Radio button.


Can I make an additional deposit to Capital MetaTrade account once it has been opened?

Yes, you can but all transactions are handled separately.


How can I change my password?

You can change your password directly from your members area by editing it in your personal profile.


How can I check my account balances?

You can access the account information 24 hours, seven days a week over the Internet.


May I open several accounts in your program?

No. If we find that one member has more than one account, the entire funds will be frozen.


How can I make a spend?

To make a spend you must first become a member of Capital MetaTrade investment program. Once you are signed up, you can make your first spend. All spends must be made through the Member Area. You can login using the email and password you received when signup.


Who manages the funds?

These funds are managed by a team of Capital MetaTrade investment experts.